Introduction
Welcome to www.eastongroup.co.uk
This website is operated by Easton Group Limited, whose registered address is 2 Newfield Drive, Dundonald, Ayrshire, KA2 9EW (Company Number SC716431). Easton Group is a trading name of Easton Group Limited and its associated companies.
This Privacy Policy demonstrates how Easton Group are committed to the privacy of your personal information. The following explains how we handle the personal information you provide to us and what we learn about you from your visit to our website.
Easton Group respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from), and will tell you about your privacy rights and how the law protects you.
Privacy Notice
Purpose of this privacy notice
This privacy notice aims to give you information on how Easton Group collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our news announcements and/or fill out an enquiry or contact form.
This website is not intended for children, and we do not knowingly collect data relating to children. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Controller
Easton Group is the controller and responsible for your personal data (collectively referred to as Easton Group, the “Company”, “we”, “us” or “our” in this privacy notice). If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.
Address: Data Protection Officer
Easton Group
2 Newfield Drive
Dundonald
Ayrshire
KA2 9EW
Email: hello@eastongroup.co.uk
Telephone: 01563 851 242
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to the privacy notice and your duty to inform us of changes
We may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins, and applications, or store cookie files on your computer to deliver its service(s). Clicking on those links or enabling those connections may allow third parties to collect, store, or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
- Identity Data: includes first name and last name.
- Contact Data: includes company name, email address, telephone number, home address.
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
- Financial Data: includes your personal financial information, salary details, bank account details, and other financial information.
- Profile Data: includes your username or similar identifier and password, your interests, preferences, feedback and survey responses.
- Usage Data: includes information about how you use our website, products, and services.
- Marketing Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.
- Communications Data: includes all communications we have with you whether by email, post, phone, or otherwise.
- Other Data: includes information about your employment, residency, family, financial circumstances, or other data.
We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
How is your personal data collected?
We use different methods to collect data from and about you including through:
- Direct interactions: You may give us your Identity Data and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you: apply for our products or services; create an account on our website; subscribe to our service or publications; request marketing to be sent to you; enter a competition, promotion or survey; or give us some feedback.
- Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources, including Technical Data from the following parties: analytics, storage, tools and media providers based in and outside the UK; IP tracking service providers based within the UK; automated quality control tools based within the UK; automated security and compliance tools based outside the UK; social media and media networks such as Facebook, Twitter, LinkedIn, Instagram, YouTube and Vimeo based outside the UK; and email distribution and survey providers based outside the UK; and Identity Data and Contact data from providers of data feeds and hosting services provided inside the UK and outside of the UK.
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract that we are about to enter into, or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground that we are relying on to process your personal data, or where more than one ground has been set out below.
- To register you as a new customer
Type of data:
-
- Identity
- Contact
Lawful basis for processing including basis of legitimate interest:
Performance of a contract with you
- To process and deliver your order
This includes:
-
- Managing payments, fees and charges
- Collecting and recovering money owed to us
Type of data:
- Identity
- Contact
- Financial
- Transaction
- Marketing and Communications
- Other
Lawful basis for processing including basis of legitimate interest:
- Performance of a contract with you
- Necessary for our legitimate interests (to recover debts due to us)
- To manage our relationship with you
This includes:
-
- Notifying you about changes to our terms or privacy policy
- Asking you to leave a review or take a survey
- Answering any queries you may have
Type of data:
-
- Identity
- Contact
- Profile
- Marketing and Communications
- Other
Lawful basis for processing including basis of legitimate interest:
-
- Performance of a contract with you
- Necessary to comply with a legal obligation
- Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
- To deal with your enquiries
- To enable you to partake in a prize draw, competition or complete a survey
Type of data:
-
- Identity
- Contact
- Profile
- Usage
- Marketing and Communications
Lawful basis for processing including basis of legitimate interest:
-
- Performance of a contract with you
- Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
- To administer and protect our business and this website: including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data
Type of data:
-
- Identity
- Contact
- Technical
Lawful basis for processing including basis of legitimate interest:
-
- Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
- Necessary to comply with a legal obligation
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
Type of data:
-
- Identity
- Contact
- Profile
- Usage
- Marketing and Communications
- Technical
Lawful basis for processing including basis of legitimate interest:
-
- Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
- To use data analytics to improve our website, products, services, marketing, customer relationships, and experiences
Type of data:
-
- Technical
- Usage
Lawful basis for processing including basis of legitimate interest:
-
- Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
- To make suggestions and recommendations to you about goods or services that may be of interest to you
Type of data
-
- Identity
- Contact
- Technical
- Usage
- Profile
Lawful basis for processing including basis of legitimate interest
-
- Necessary for our legitimate interests (to develop our products/services and grow our business)
- To provide regulatory news via an automated email alert service
Type of data
-
- Identity
- Contact
Lawful basis for processing including basis of legitimate interest
-
- Necessary for our legitimate interests and as you have requested to receive announcements
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and communications. We have established the following personal data control mechanisms:
- Promotional offers from us: We may use your Identity, Contact, Technical, Usage, and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing). You will receive marketing communications from us if you have requested information from us, purchased goods or services from us or expressed an interest in our products and, in each case, you have not opted out of receiving that marketing.
- Third-party marketing: We will get your express opt-in consent before we share your personal data with any company outside our group companies for marketing purposes.
- Opting out: You can ask us or third parties to stop sending you marketing messages at any time by contacting us. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase or experience or other transactions.
- Cookies: Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site about aspects of your visit. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org
- Change of purpose: We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Disclosures of your personal data
We may have to share your personal data with the parties set out below for the purposes set out above:
- Internal Third Parties as set out in the Glossary.
- External Third Parties as set out in the Glossary.
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
International transfers
Wherever possible we do not transfer your personal data outside the UK. Some of our external third parties are based outside the UK so their processing of your personal data may sometimes involve a transfer of data outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances you can ask us to delete your data. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Glossary:
LAWFUL BASIS:
- Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
- Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
- Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
THIRD PARTIES:
- Internal Third Parties:
- Other companies in Easton Group acting as joint controllers and/or processors and who are based in the UK and/or other countries and provide IT and/or system administration services.
- External Third Parties:
- Digital service providers acting as processors, operating in the UK, who provide a number of services, including but restricted to data feeds, hosting, SSL, data analysis, CRM, video streaming, social media and sharing services.
- Professional advisers acting as processors and/or joint controllers including lawyers, bankers, auditors and insurers based the UK and/or other countries who provide consultancy, banking, legal, insurance and accounting services.
- HM Revenue & Customs, regulators and other authorities acting as processors based in the United Kingdom who require reporting of processing activities in certain circumstances.
- Marketing services providers acting as processors including mailing and survey companies operating in and outside of the UK who provide distribution, reporting and analysis of emails and surveys.
YOUR LEGAL RIGHTS
You have the right to:
- Request access
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
- Request restriction of processing
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- Request the transfer
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw consent at any time
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Cookie policy
Introduction
Easton Group respects your privacy and is committed to protecting your personal data. This cookie notice will inform you as to how and what cookies are used on this site. For details about your privacy rights and how the law protects you please see our Privacy Policy.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site about aspects of your visit. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org
Use of cookies by this website
The information below details cookie files that may be used within this website.
- Anonymous analytics cookies
Each time a user visits our website, external software generates “anonymous analytics cookies” which can tell us whether or not you have visited the site before. Your browser will tell us if you have these cookies and if you do not, we generate new ones. This allows us to track how many individual users we have and how often they visit the site. We are unable to use these cookies to identify individuals. We use them to gather statistics, for example the number of visits to a page or how long a user stays on the page.
- Site performance cookies
This type of cookie remembers your preferences for tools used within our website, so you do not have to reset them each time you visit. Examples include:
-
- Disclaimers or notifications which require input (accept or decline).
- Filtering options for archives, news, case studies, etc.
- Video/audio streaming speeds that are compatible with your browser.
- Third-party cookies
On some pages of our website, other organisations may also set their own anonymous cookies. They do this to track the success of their application, or to customise the application for you. Because of how cookies work, our website cannot access these cookies, nor can the other organisations access the data in cookies we use on our website. For example, when you submit data through a website form or survey your data may be sent to an external third-party system. This could include a customer relationship management (CRM) system, social media networks or a careers application